Terms and Conditions of Service

1. Acceptance of Terms

Welcome to Coral Coast Passage. By accessing or using our online platform, booking services, or engaging with any of our offerings, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Coral Coast Passage provides a comprehensive range of tourism and hospitality services, including but not limited to:

Our services are offered subject to availability and the specific terms and conditions of our third-party suppliers, which will be communicated during the booking process.

3. User Obligations and Conduct

By using our online platform or engaging with our services, you agree to:

4. Booking and Payment

All bookings made through Coral Coast Passage are subject to our booking procedures and payment policies, which will be provided at the time of reservation. Full payment or a deposit may be required to confirm your booking. Prices are quoted in Australian Dollars unless otherwise specified and may be subject to change without prior notice until confirmed.

We reserve the right to cancel any booking if full payment is not received by the due date or if there are any discrepancies in payment information.

5. Cancellations, Changes, and Refunds

Cancellation and change policies vary depending on the specific service, accommodation, or tour booked. These policies will be clearly outlined at the time of booking. It is your responsibility to review and understand these policies. Refunds, if applicable, will be processed according to the cancellation policy and may be subject to administrative fees.

Coral Coast Passage is not responsible for any changes or cancellations made by third-party suppliers, though we will endeavor to assist in finding suitable alternatives where possible.

6. Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance at the time of booking. Travel insurance can cover unforeseen circumstances such as trip cancellations, medical emergencies, lost luggage, and other travel-related issues.

7. Limitation of Liability

Coral Coast Passage acts as an agent for various third-party suppliers (e.g., airlines, hotels, tour operators). We are not responsible for the acts, omissions, or failures of these suppliers. While we take reasonable care in selecting our partners, we do not guarantee the performance of any third-party service. To the fullest extent permitted by law, Coral Coast Passage, its directors, employees, and affiliates will not be liable for any injury, loss, damage, delay, or expense, whether direct, indirect, incidental, consequential, or punitive, arising from or in connection with your use of our services or any travel arrangements made through us.

8. Intellectual Property

All content on our online platform, including text, graphics, logos, images, software, and the compilation thereof, is the property of Coral Coast Passage or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

10. Amendments to Terms

Coral Coast Passage reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Coral Coast Passage

789 Flinders Street, Floor 15

Townsville, QLD, 4810

Australia